Nara "Tokae" lantern festival in August

Frequently Asked Questions

Access / Transportation

Rooms

  • Can I request a non-smoking room?
  • Do you have en suite rooms?
  • Do you have dormitories?
  • Can you please squeeze 4 people into Asuka/Yamato room / 6 people into Ikaruga room?
  • Can I have a room with garden view please?
  • How many rooms do you have?

Services / Facilities

  • Do you have a curfew?
  • Do you cater to people with food allergies/vegetarians/vegans etc?
  • Do you have Wi-Fi access?
  • Is there a kitchen for guests to use?
  • Do you have bicycles to rent?
  • Is there a shop inside of Yougendo?

Check In / Out Time, Storing Luggage

  • Can we arrive early to leave our luggage?
  • What time is checkout?
  • Can we leave our luggage with you after checkout?
  • Can we leave our luggage for longer periods?

Reservation / Cancellation

  • How long in advance do you accept reservations?
  • Do you require a deposit in advance?
  • Do you require credit card information in advance?
  • Do you accept children?
  • Do you have a long stay discount system?
  • Is it possible to rent the whole property?
  • How long do you require for cancellation?
  • I have to cancel my reservation. How can I pay my cancellation fee?
  • What if I just don't turn up on the day without any notice?

Local Area

  • Are there any restaurants near Yougendo?
  • Are there any amenities around Yougendo?
  • Is there a cash point (ATM) near Yougendo?
  • Is there an onsen (hot spring) near Yougendo?
  • Are there any activities to do around Yougendo?

General

  • Is Yougendo a Ryokan or a Minshuku?
  • What does Yougendo mean?